Exhibitors and contractors can access the hall from the following times.  Please note halls will close 30 minutes after the event closes to the public and will open at 08:00 each morning for exhibitor re-stocking.

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Build-up:

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​​Space Only Contractors ONLY                                                                           Monday 23rd November       10:00 – 20:00

Shell Scheme Exhibitors                                                                                      Monday 23rd November       14:00 – 20:00

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All Contractors & Exhibitors                                                                               Tuesday 24th November        08:00 – 20:00

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Open Period:                                                                                                       Wednesday 25th November  10:00 – 20:30 

                                                                                                                                Thursday 26th November      10:00 - 16:00 

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Breakdown:                                                                                                         Thursday 26th November      16:30* – 22:00  

                                                                                                                                Friday 27th November            08:00 – 14:00 

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*Breakdown will commence once the hall is clear of all delegates.  Shell Scheme exhibitors must be clear of their stands by 22:00 on Thursday 26th November. 

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ELECTRICITY WILL BE CUT TO STANDS HALF AN HOUR AFTER THE SHOW CLOSES TO THE PUBLIC ON EACH OPEN DAY.  PLEASE NOTIFY THE ELECTRICAL CONTRACTOR SHOULD YOU REQUIRE 24HR POWER OR SHOULD YOU NEED POWER AFTER 17:00 ON 26TH NOVEMBER.

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EXHIBITORS ARE REMINDED THAT THERE IS NO ACCESS BACK INTO THE HALLS AFTER 14:00 ON FRIDAY 27TH NOVEMBER. EVERYTHING MUST BE TAKEN WITH YOU OR COLLECTED BEFORE 14:00 ON FRIDAY 27TH NOVEMBER.  ANY ITEMS LEFT WILL BE DEEMED AS RUBBISH AND YOU MAY BE CHARGED.  

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Build-up and Breakdown procedures

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ALL vehicles accessing the hall MUST have a pre-booked delivery / collection slot.  Click here to register for a slot.

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ALL personnel coming on-site for the build-up or breakdown MUST complete the site induction here​.

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In addition:

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• Hi-Vis vests must be worn during the build up and breakdown process and at all times when in the loading areas.  Contractors and Exhibitors will need to bring vests with them upon arrival to gain access to the venue.

• Stands must be completed with all excess products and materials removed from the hall no later than 20.00 on Tuesday 24th November

• Vehicles will not be able to gain access to the halls during show open hours, all deliveries which are made during show open hours will have to be hand carried.  Deliveries to hall will cease 30 minutes before the show opens to the pubic on each open morning. 

• Exhibitors should take care to ensure that their goods are safeguarded. Particularly during build up and breakdown.

• All corridors and Fire Exits are left clear to ensure access is maintained at all times.

• Appropriate footwear must be worn – open toes shoes are not permitted during build-up or break-down.

• As laid out in the Health & Safety at Work Act 1974, under no circumstances are children of 16 and under (including babes in arms and toddlers) allowed in the venue during the build-up or breakdown.

• Alcohol must NOT be consumed during the build-up and breakdown phases

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Delivery & removal of goods

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Please arrange items to be delivered to your stand at times when you will be there to receive them as the Organisers and venue staff cannot sign for or take responsibility for deliveries.  Deliveries to the side of the hall will cease 30 minutes before the show opens to the public on each open morning. 

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ALL vehicles accessing the hall MUST have a pre-booked delivery / collection slot.  Click here to register for a slot.

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Deliveries can be sent to:

 

Stand Number

Company Name

Contact name and mobile number

HIX 
Halls S3 - S6

ExCeL London
One Western Gateway
Royal Victoria Dock
London
E16 1XL

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No goods will be accepted into the venue before the event loading-in date.

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Due to Health & Safety regulations delivering goods to stands during the opening hours of the event is not permitted.

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For satellite navigation or if you are heading specifically to the car park, please use the postcode E16 1FR

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​Important Procedures for Vehicle Access to the Exhibition

 

ACCESS FOR ALL VEHICLES - all vehicle movement is managed by the traffic marshals.  

 

Build-up

ALL vehicles accessing the hall MUST have a pre-booked delivery / collection slot.  Click here to register for a slot.  All stock and materials should be unloaded as quickly as possible and vehicle removed to the relevant car park.  

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Open Period

Any exhibitor restocking is to be done in the morning prior to show open. Once the show is open each day there is a strict no trolleys policy so any deliveries must be hand carried to your stand. There is also no vehicle access on the front forecourt once the show is open as all vehicle doors and exits must be kept clear.

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Breakdown

Will commence once ALL delegates have vacated the hall. Small vehicles will have priority to access once the show has closed.

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To ensure speedy and easy access ALL vehicles accessing the hall MUST have a pre-booked delivery / collection slot.  Click here to register for a slot.

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All vehicles will be sent to the South Lorry Way outside hall S3 - S6 once space becomes available.

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