DATA CAPTURE​

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Have you thought about how to capture your exhibiting leads at HIX? Visit Connect is your lead capture software for HIX, it enables you to easily collect and qualify leads at the event. 

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GES will be sending you correspondence directly regarding ordering your lead capture software in September. If you have any questions about Visit Connect or lead retrieval, email visit.support@ges.com for assistance.

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DELIVERY & REMOVAL OF GOODS

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Please arrange items to be delivered to your stand at times when you will be there to receive them as the Organisers and venue staff cannot sign for or take responsibility for deliveries.  Deliveries to the side of the hall will cease 30 minutes before the show opens to the public on each open morning. 

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ALL vehicles accessing the hall MUST have a pre-booked delivery / collection slot.  Click here to register for a slot.

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Deliveries can be sent to:

 

Stand Number

Company Name

Contact name and mobile number

HIX 
Halls S3 - S6

ExCeL London
One Western Gateway
Royal Victoria Dock
London
E16 1XL

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No goods will be accepted into the venue before the event loading-in date.

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Due to Health & Safety regulations delivering goods to stands during the opening hours of the event is not permitted.

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For satellite navigation or if you are heading specifically to the car park, please use the postcode E16 1FR

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DILAPIDATION'S 

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Exhibitors should not fix, screw or drill into the venue walls or floors. If the building is damaged, the exhibitor will be charged for this through the official dilapidations process.  

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No attempt must be made to undertake the repair independently of the dilapidations process.

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Do's and Don'ts for affixing items to the shell scheme panels can be found here. 

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DISABLED FACILITIES

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Exhibitors are required to meet their legal responsibilities under the Equality Act 2012 (replacing the former DDA – Disability Discrimination Act 1995).

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There are about 10m disabled people in the UK. Many of their disabilities are hidden – for example epilepsy, diabetes and mental ill health - so it is best to plan to meet the needs of a broad community.

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Access for disabled people is not only about physical access to buildings for wheelchair users but also includes access to written information for people with visual impairments and access to the same standard of service for all.  It is important to take account of health and safety legislation, which has primacy over the disability regulations. For more information and industry best practice guidelines please refer to the e:guide. 

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To view the venues accessibility information click here. 

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